Whenever that is new OS platform launch, software developers started look around for the dongle driver, this is because they are many of them still use the product that require the driver installation.
Of course as an industry pioneer, we do still have model require end user to install the device driver and we still supply it, but this is the problem and hassle all our clients should know, ROCKEY invented new model without require the device driver installation, this solution proven solve many device driver problem which face by software industry. Therefore, all ROCKEY clients are advise for upgrade to ND series or we called driverless version in order for better user experience for yourself as well your software end user.
Driverless dongle solve your problem, you can simply update your software library as well installer and no need to urge your client download the driver from specific location address, and some bad guys offer for free download but not for assistance but attached with malware/virus etc.
Come on, report yourself with the problem on window 8 to us, we will try our best to solve all problem. Email to sales@rockey.com.my or support@rockey.com.my , for client who use email account not from your own company domain such as .gmail, .hotmail, .yahoo etc email, you are not wrong but apologise us not able to support you unless we record you, please contact whoever sell you the ROCKEY dongle, i believe they will able to help.
Rockey.com.my Contact details
Website : http://www.rockey.com.my
Contact Email : sales@rockey.com.my
Support for ROCKEY: support@rockey.com.my
Download page: http://www.rockey.com.my/dl-rockey-main.php
Phone : +603-8996 8225
Fax : +603-8996 7225